The book you hold in your hands is the results of the wisdom and experience gained from almost thirty years of ministry. It can be used for individual and group study, and as educational material for team development.
Chief Customer Officer 2.0 gives you a proven 5-competency framework that has launched and advanced the customer experience transformation in business-to-consumer and business-to-business companies around the world. And it will take years off your learning curve. This book outlines in detail
In his later years, Alan Watts, noted author and respected authority on Zen and Eastern thought, turned his attention to Taoism. In this book, he draws on his own study and practice to give readers an overview of the concept of the Tao and guidance for experiencing it themselves. What Is Tao?
Why does poor software quality continue to plague enterprises of all sizes in all industries? Part of the problem lies with the process, rather than individual developers. This practical guide provides ten best practices to help team leaders create an effective working environment through key
